Good to know

Frequently asked questions

A concise guide to the SORUVI collection, ordering and care.

What is freeze-dried fruit?

Freeze-drying removes moisture at a low temperature, creating a light, crisp fruit texture. Final specifications will be confirmed before commercial launch.

What is inside each SORUVI pouch?

Each signature concept combines three named fruits. Please review the final ingredient statement and allergen information on the package before consuming, as commercial recipes are still being confirmed.

Are the products organic, vegan or free from added sugar?

We do not make those claims at this concept stage. Final ingredient, certification and nutrition details will appear on the product page and physical label after verification.

How should I store the fruit?

Keep the package sealed in a cool, dry place away from direct sunlight. After opening, close the pouch promptly to help protect its crisp texture. Follow the final on-pack storage directions.

Where does SORUVI ship?

At launch, we plan to ship within the contiguous 48 United States only.

How much is shipping?

Our planned standard rate is $5.99 for orders below $49. Orders of $49 or more qualify for complimentary standard shipping.

Can food products be returned?

Unopened products may be eligible for return within 30 days of delivery. Opened food products cannot be returned. See Shipping & Returns for complete planned terms.

Can I place an order during preview?

No. While the preview notice is visible, purchasing is disabled and test orders are not fulfilled. The store will clearly indicate when commercial ordering begins.